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Order Assistance

Can I edit or add anything to my order?

We can only make changes to orders within 24 hours after purchase. This includes adding and removing items, order cancellation, and shipping address changes. However, if you need to update your contact information, please contact our customer service

What is the process and timeline for order fulfillment?

Thank you for choosing our service! Our order fulfillment involves a specific timeline for processing and delivering your orders. After placing your order, it typically takes 2–4 working days to process, followed by another 7–14 working days (average

How long does it take for my order to be fulfilled?

I understand your concern about the delay in shipping and apologize for any inconvenience this may have caused. Typically, it takes 2–4 working days (not including weekends) for us to process an order before it is shipped. Once the processing is comp