All articles

Shipping and Tracking

How long does delivery take?

It takes 2–4 working days to process your order and another 7–14 working days (average 10–12) for delivery. We currently cannot reroute packages in transit, but we can change the address on your order before it’s shipped.

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. You can use these details to track on our website.https://rosegarnet.com/apps/parcelpanel. To track your order:. Enter your tracking number

Do you ship worldwide?

Yes, we ship worldwide.

What should I do if my order's tracking information is not available?

Thank you for shopping with us! We understand how important it is for you to track your order. At times, there may be a delay in updating the tracking information due to stock updates or shipping schedules. However, rest assured, your order has been

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location or at the mailblox. Be sure to check around your home and with family members/neighbors/building management who may have collected the package for you.